Return and Refund Policy

Thanks for shopping at CityLaila . We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you're exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at CityLaila. We'll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at CityLaila, you agree to the terms along with CityLaila's Privacy Policy.

As per our policy customers will be get refund the amount within 7 working days for attractions and tours. For others refund will be proccesed by the partner's policy if we get refund from partners will be get refund within 4 working days. Please remember we have refund and return policy for each product individually if any we have mentioned not refund or date change then we will adhere the policy rule accordingly.


If, for any reason, you are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.