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about-us

About Us

We're on a journey to create a seamless experience when you explore cities and try to do something new, exciting and thrilling. We cover almost all the popular, trending, cultural and local activities or, you can say, attractions across all Middle Eastern countries.

Be it planning for your next vacation or exploring options after the planning, CityLaila FZ-LLC will be your top choice for all the help you need by letting you access a catalogue of handpicked tours, top attractions, and the best activities around the world at the most reasonable prices. Book tickets online at your fingertips. We have been in this industry since 2017, and different individual organisations like Tripadvisor, the tourism department, the tourist service department and many more have recognized our work and service. We cover, You discover.

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What do we do?

We make planning activities convenient and a pleasant experience for all. Tickets should be more accessible, and we provide many ways to ensure it remains that way for you to have a joyful vacation. We believe having fun is the only thing that should matter.

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What do we offer?

We provide you with Easy traveller tour plans with a whopping 300+ activity options that carry the promise of the Lowest price deal every time.That isn’t all, you will also get top-notch customer support, a flexible refund policy that extends up to 72 hours after payment and many more to ensure your time is saved for maximum fun and ease at your destination.

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Award and recognization

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By Middle East Tourist
Department

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Award from
Tripadvisor

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By ET times
UAE

2017

We started our journey with a small & talented people

2018

We sold 20,000 tickets in our year & increased our head number 10+. We won most promising company in travel industry

2019-21

Before pandemic, we won - The travellers choice award from TripAdvisor and closed 50k booking in 1 year

2022

But we bounced back and started growing. We sold 45,000 tickets and growing our team.

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Accomplishment

Accomplishment

City Laila makes its mission to help you find and book tickets for a humongous array of recognizable top attractions of the most popular cities so that you can create lifelong memories with your friends and family. We prioritise complete customisable options for your travel itinerary, catering to your comforts, preferences, and budget. We believe that wasting a fortune on pre-decided tour plans with nothing suited to your taste isn’t what you signed up for. With us, you can enjoy only the most exclusive handpicked tours carefully designed by travel experts or get to choose from our curated selection of all the top activities from around the world.

Our Team Members

OurTeamMembers
Marketing and product head
A total 24 years of experience in market and brand promotionn
◉ More than 7 years of experience
◉ Handling customer support team and offline sales
◉ More than 5 years of experience
◉ Handling vendor team and booking
◉ More than 9 years of experience
◉ Leading the team of digital marketing
◉ More than 10 years of experience
◉ Website webs developer
◉ More than 7 years of experience
◉ Handling content writing and SEO specialist
◉ More than 5 years of experience
◉ Senior Digital Marketing Executive
◉ More than 7 years of experience
◉ Tour Operations Manager
◉ More than 8 years of experience
◉ Senior Tour Operations Manager
◉ More than 4 years of experience
◉ Handling content writing and Sr. SEO Executive
◉ More than 7 years experience as Travel Consultant
◉ Hotel, Visa, Flight booking and handling B2B business
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Best customer satisfaction awards winner in travel industry - 2023

We are proud to share this - Out of hundreds of reviews across all the channels. We get an avg of 4.8 stars out of 5.