Museum of Illusions

Note that outside food and drinks are not allowed.


Note that luggage or large bags are not allowed.


Timings:
Sun to Wed: 10 am - 10 pm


Thu to Sat : 10 am - 12 am


You will need between 45 and 90 minutes to explore the museum.


How to Reach?
Subway: The nearest subway station is Al Fahidi Metro Station. It is 10 minutes away from the Museum


Bus: The closest bus stop to the Museum is the Heritage Village near the Al Bastakiya. The museum is a 5-minute walk from there.

Cancellation Policy

• For all cancellations made 24 hours prior to the tour departure time NO charges will be applicable. 
• If cancellation made within 24 hours of your tour departure time 100% charges will be applicable.
• If eligible for a refund your amount will be returned back to you within 7 working days.

Tickets that are once booked cannot be canceled or refunded. You can contact our support team for manual cancellation - Our team will review it manually and let you know of any possibility.

Child Policy

• Children under 3 years will be considered as infant and entry will be free of cost.
• Children between age 4 to 15 will be considered as child and charged child rate.
• Children age 15 and above will be considered as an adult and charged adult rate.

Child Age limit - 3 to 11 years

How can I book my ticket?
Ticket booking is very easy. You can make the booking online by visiting our official website, offline mode by visiting our office or through WhatsApp message or call the number +971506800227 or else through our customer support team. Any of the methods you can choose and book your tickets.


What is the method of payment to book the tickets?
You can easily book your tickets through the following online modes: debit card, credit card, phone Pay, Google Pay, and Paypal. If you want, you can also visit our office and pay the ticket booking amount in cash.


How will I get my ticket after the booking is confirmed?
You can get your tickets instantly via your Whatsapp number, which you used while booking, and also you will receive them at your email address.


Can I cancel my ticket and change my travel date?
You can check the Cancellation policy in the above section, and for the validity of the ticket, you can check your ticket itself. If your ticket is an open-date ticket, you can visit any day before the ticket validity.


Are there any types of transfers included in the ticket?
Please check the Inclusions and Exclusions section above. You will definitely get your reply from there.


Can I get a private transfer if I pay an extra amount?
Yes, you can definitely get a private transfer, as we offer transfers based on your request. Do contact our customer support team for the details and pricing policy.


Is food allowed inside the attraction?
No, food and beverages are not permitted inside the premises.