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Attraction Informations

Description & Highlights

Only way to beat the heat and plan a visit to the only ice lounge in the Middle East, the Chillout Ice Lounge. Get to experience sub-zero temperatures in the desert as you make yourself comfortable with family and friends on this icy cold beautiful experience!


  • It is time to kick back, relax, and to be mesmerized by the frosty cold interiors at the only ice lounge in the entirety of the Middle East.

  • You will find yourself admiring the fascinating ice sculptures like the Burj Al Arab, Burj Khalifa, a dragon, and even a camel and yes, we see the irony too!

  • You will get to sip on a complimentary welcome drink of hot chocolate or tea whatever you prefer to be perfect for the freezing cold temperature!

About your Ticket & Age Policy

Your ticket will be emailed and will also be sent to your WhatsApp instantly with respect to availability.

  • Please display this ticket on your mobile phone at the entrance of the attraction. Print out of the ticket is not required but if you want to keep it then you can.

  • You can also carry your valid photo ID proof for verification. Students are required to show their valid Student IDs.

Ticket Redemption Point

  • Redeem your ticket at the entrance of Chillout Ice Lounge.

  • Address: Times Square Center - Ground Floor - Sheikh Zayed Road - Dubai - United Arab Emirates

Get Directions to the Ticket Redemption Point

Age Policy:

Kids under 5 years can enter free of cost. 

Cancellation Policy:

  • Tickets that are once booked cannot be canceled or refunded. Please go through the terms and conditions mentioned on your ticket for cancellation.


The validity of the ticket will be mentioned clearly in the ticket itself.

Here is what makes the Chillout Ice Lounge So Special

It is time for you to escape the desert heat and head on over to the Chillout Lounge, the Middle East's first and only ice lounge, home to many mesmerizing ice sculptures, ice-seating, and sub-zero temperatures! 

As you arrive, you will be handed thermal clothing to keep you warm through the chills: a hooded parka, woolen gloves, shoes and socks, gloves, and a hat. 

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Spend a few minutes in the buffer zone as you let your body adjust to the low temperature as low as 5 degrees Celsius. 

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This 1-hour experience is catered only for you to marvel at the truly innovative use of refrigeration, the beautiful lighting, and the amazing architecture. The diffused lighting changes colors and seeps out through clear blocks of ice which ends up creating hues of mesmerizing patterns all around you. 

Inclusions & Exclusions


  • An Admission to the Chillout Ice Lounge

  • Use of thermal clothing (hooded parka, woolen gloves, and shoes and socks)

  • A Welcome drink (hot chocolate or tea)

  • Chicken BBQ skewers (2 pieces per person)


  • Anything not explicitly mentioned in the ‘Inclusions’.

Timing & How to reach


  • Daily : 10 am to 10 pm 

How to Reach?

Get a taxi to the Times Square Center - Ground Floor - Sheikh Zayed Road - Dubai - United Arab Emirates

Get Directions to the Chillout Ice Lounge

Know Before You Go

You are requested to check the official website if any kind of maintenance work is going or not before booking the tickets to avoid any type of inconvenience during your visit.

What to Wear:

Anything of your comfort and casualness that will let you walk around easily and is modest and covered as revealing clothes is not a culture of the Middle East.

Important Information

  • It is recommended that you do not take infants below 1 year of age inside the lounge (although this is at the parent's discretion).

  • Note that children must always be accompanied by an Adult or a Guardian during the tour or attraction visit.

  • Thermal clothing will be provided for all guests. It is recommended that you wear clothing covering your legs as thermal trousers are not provided. The lounge also has a buffer zone where guests are advised to spend 2-3 minutes acclimatizing their bodies to the sub-zero temperature inside the lounge.

  • Note that some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.


What is there in Chillout Ice Lounge Dubai? 

Chillout Ice Lounge Dubai is the 1st all ice lounge in the middle east with lounge, ice sculptures and lighting. 

Is there any discount on Chillout Ice Lounge Dubai? 

We offer the best prices in the market. For seasonal discounts and deals you can check our deals section.

What is the timing for Chillout Ice Lounge Dubai? 

Timings for Chillout Ice Lounge Dubai are Saturday to Wednesday: 10am to 10pm and Thursday and Friday: 10am to Midnight. 

Are kids allowed at Chillout Ice Lounge Dubai?

Yes, kids are welcome. Below 5 years get free entry.

Can I reach Chillout Ice Lounge Dubai on my own?

Yes. Please refer to the Getting There section for details. 

Is photography permitted? 

Yes, you can click as many pictures as you like. For a professional photo shoot you will need permission from the manager. 

What is the best time to visit Chillout Ice Lounge Dubai? 

You can visit Chillout Ice Lounge Dubai any time of the year as this is an indoor experience.

Are there any restrictions at Chillout Ice Lounge Dubai? 

Only outside food and drinks are not allowed inside. 

Location in Map


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Best customer satisfaction awards winner in travel industry - 2023

We are proud to share this - Out of hundreds of reviews across all the channels. We get an avg of 4.8 stars out of 5.